When the level shifts, how fast does your forecast follow?

A step change, the shape a price change or a new stockist leaves behind, is where long averages fail: they keep doubting. Exponential smoothing weights recent points more, and one knob sets how much.

Work Starter Forecasting free

After you install, this is the model to open.

A Forecast That Trusts Recent Weeks

  1. In your spreadsheet, click the Sortia icon in the strip of icons down the right-hand edge. No strip? Click the arrow at the bottom-right to open it. You can also use Extensions, then Sortia, then Open Sortia.
  2. Click Start from a template and put that name in the search box.
  3. Pick the card with that name and click Load this template. It arrives on a new tab with real numbers already in it.

The answer

Watch the forecast column absorb the step:

Week after the jump
229.5 forecast
Two weeks after
241.0 forecast
Next week
241.1 your number

The forecast absorbs the new level in about two weeks, while a five-week average would still be splitting the difference. The damping knob is the whole art: near 0 chases every wiggle including the noise, near 1 barely updates. Series with real trend or seasonality deserve Holt-Winters; this tool is for levels that shift.

The model

Ten weeks of sales hovering around 203, then stepping up to the 240s in week six. Damping 0.3 means a smoothing constant of 0.7: each forecast is 70% last week and 30% everything older.

Weeks 1-5around 203
Weeks 6-10around 243
Damping factor0.3
Forecast columncalculated

Once it is in your sheet

  1. The model arrives with real numbers in it and runs as it stands, so you can press the button first and understand it second.
  2. Change the numbers to yours. The sheet marks which cells are inputs and which hold formulas, and most labels carry a note explaining the row.
  3. Press the run button at the bottom of the panel. It is labeled for the tool you are in, and the result lands on its own tab, with a written reading of it beside the figures.

Never used Google Sheets? Start here goes the whole way, in seven steps, and assumes nothing.